What is a stablecoin?
A stablecoin is a type of cryptocurrency that is pegged to the value of a fiat currency, commodity, or other asset, in order to reduce the volatility associated with other cryptocurrencies.
What does the term bullion refer to?
Bullion refers to precious metals such as gold, silver or platinum in the form of bars, ingots, or coins. These metals are valued by their weight and purity rather than by a face value as currency. Bullion is often used as a store of value or investment and is traded on the commodity markets.
What are Orbiko Tokens (OSGT, OSST, OSPT)?
Orbiko tokens are stablecoins offered by Orbiko that are backed by physical bullion. Each Orbiko token is backed by physical gold (OSGT), silver (OSST) or platinum (OSPT) providing stability and security for investors.
How is the value of an Orbiko token determined?
The price of an Orbiko token is determined by an algorithm that reflects the value of the bullion backing it. This means that the value of one Orbiko token is directly linked to the current market value of the bullion it represents. This ensures that the token maintains its value in line with the price of the bullion, providing stability and trust for its holders.
How do I know the Orbiko tokens that I purchase on your website are backed by physical bullion?
Our token are fully backed by physical bullion held in secure and audited vaults. We have regular audits to ensure that the amount of bullion backing the tokens is in line with the amount of tokens in circulation. We also provide transparency by publishing the audit report on our website.
How can I purchase tokens on your website?
You can purchase tokens on our website by creating an account. Once the account is set up, you can easily buy tokens using fiat currency or other cryptocurrencies.
Are there any fees associated with buying, selling or holding tokens on your website?
Yes, like with any financial product, there are fees associated with buying, selling, tokens on our website. These fees may include transaction fees, and other associated costs. However, we strive to keep our fees as low as possible to make the process accessible to our customers.
Can I redeem my tokens for physical bullion?
Yes, you can redeem your tokens for physical bullion on our website. You can request to have your tokens exchanged for an equivalent amount of bullion, gold, silver or platinum and we will arrange for the physical bullion to be delivered to you.
How is the bullion that backs the tokens stored?
The bullion that backs the tokens is stored in secure, audited vaults. We use a third-party vaulting service that ensures the safety and security of the bullion. The vaults are insured and regularly audited to ensure the bullion is present and in good condition.
Are there any minimum or maximum limits for purchasing tokens on your website?
There may be minimum and maximum limits for purchasing tokens on our website. These limits are in place to ensure the stability of the tokens and to comply with anti-money laundering regulations. However, these limits may change from time to time, so please check the website for the most up-to-date information.
Is it safe to purchase tokens on your website?
Yes, it is safe to purchase tokens on our website. We use the latest security measures to protect our customers' personal and financial information. Our website is SSL-encrypted and we use two-factor authentication to ensure the security of our customers' accounts.
Is an Orbiko token a good investment?
Investing in a Orbiko token, like any investment, carries risk. The value of an Orbiko token is tied to the price of the underlying bullion, which can be affected by a number of factors including market conditions, political events, and global economic factors. It's always important to do your own research and consult a financial advisor before making any investment decisions.
What is a KYC policy?
KYC stands for "Know Your Customer" and it's a set of guidelines and procedures that we use to verify the identity of our customers. This process helps to prevent financial fraud and money laundering by ensuring that we know who we are doing business with.
Why do I need to provide personal information for KYC?
We require personal information such as your name, address, and government-issued ID in order to make a purchase on our website. This information helps us to confirm your identity and ensure that you are who you say you are.
How does the website verify my identity?
We use third-party verification services to confirm your identity. This may include checking your government-issued ID against public records, or using biometric data such as a facial recognition.
How often do I need to update my personal information?
We may review your personal information periodically to ensure it is up to date and accurate. We may also ask you to update your information if we suspect that it may have changed.
What if I don't want to provide my personal information?
We understand that some customers may have concerns about providing personal information. However, in order to comply with legal and regulatory requirements, we are required to verify the identity of our customers.
Will my personal information be kept secure?
Yes, we take the security of your personal information very seriously. All personal information is stored in accordance with industry standards and regulations.
What is a non-custodial wallet?
A non-custodial wallet is one where you hold your private keys, giving you full control and ownership of your digital assets without third-party involvement.
Which assets are supported by Orbiko Wallet?
Orbiko Wallet exclusively supports Orbiko’s stablecoins: OSGT (Gold), OSPT (Platinum), and OSST (Silver).
How secure is Orbiko Wallet?
Orbiko Wallet employs advanced encryption and secure key management to ensure your assets are protected against unauthorized access.
Can I access Orbiko Wallet on multiple devices?
Yes, Orbiko Wallet is accessible across multiple devices, including desktop and mobile, with consistent security features.
Is there a fee for using Orbiko Wallet?
No, there are no ongoing fees for using Orbiko Wallet, and transactions are low-cost thanks to the Stellar blockchain.
How do I recover my wallet if I lose my private key?
If you lose your private key, you will not be able to access your funds, as Orbiko Wallet is fully non-custodial and does not store or recover private keys. Make sure to back up your private key securely.